Author Topic: 4wd.com  (Read 1351 times)

Offline BayouGold

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4wd.com
« on: January 30, 2009, 09:27:11 PM »
Anybody have any problems with them? I was on their website looking at a front axle rebuild kit. %15 off instant savings online. I called them to place the order so I could use our club account id for the %10 discount. So i get on the phone with the girl,she asks if i'm a first time customer, i say no & i give her the part # & shipping info which she said they didn't have even though i ordered my onboard air through them a few months ago. Now the regular price is about $79, but on the internet disount it's 67 + $12 for s&h. I tell her i'm in a club & try to give her our club id & she says it would have shown up but she "would add the disount today anyway", & then proceeds to give me a grand total of $91 after she says a discount. WTF?
'01 TJ 60th Anniversary Edition

Offline Axle

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Re: 4wd.com
« Reply #1 on: January 30, 2009, 09:33:47 PM »
Wierd.  I have never had any issues with them.  You should have canceled the transaction and called to get someone else.  Maybe she's new.
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Offline kirksjeep

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Re: 4wd.com
« Reply #2 on: January 30, 2009, 11:13:04 PM »
I've always placed orders online and never tried to add any other discounts than the ones I found from their website.  I recommend you send them an email explaining your problem.   
1992 YJ Sahara, 4.5 Rubicon Express ED Lift, 35" BFG MT, Custom Bumpers, SYE/CV Drive Shaft, OBA, Ford 8.8 rear, 4.10 gears, tie rod flip, 1"MML/BL
2002 KJ Liberty, 2" Lift, 31" tires/DD
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Offline RnnngTrails

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Re: 4wd.com
« Reply #3 on: January 31, 2009, 01:57:04 AM »
I've been dealing w/ Heidi in Customer Service the last few days in search of my tie rod. It's here now, but every day she was on the phone w/ the company it was coming from and then me to let me know how it's going. I'd call her.
Living in Preston. Call me if you're going wheeling!

PaulW

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Re: 4wd.com
« Reply #4 on: January 31, 2009, 02:42:01 AM »
never used them