JT4x4
The Mud Pit => General => Topic started by: BayouGold on January 30, 2009, 09:27:11 PM
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Anybody have any problems with them? I was on their website looking at a front axle rebuild kit. %15 off instant savings online. I called them to place the order so I could use our club account id for the %10 discount. So i get on the phone with the girl,she asks if i'm a first time customer, i say no & i give her the part # & shipping info which she said they didn't have even though i ordered my onboard air through them a few months ago. Now the regular price is about $79, but on the internet disount it's 67 + $12 for s&h. I tell her i'm in a club & try to give her our club id & she says it would have shown up but she "would add the disount today anyway", & then proceeds to give me a grand total of $91 after she says a discount. WTF?
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Wierd. I have never had any issues with them. You should have canceled the transaction and called to get someone else. Maybe she's new.
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I've always placed orders online and never tried to add any other discounts than the ones I found from their website. I recommend you send them an email explaining your problem.
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I've been dealing w/ Heidi in Customer Service the last few days in search of my tie rod. It's here now, but every day she was on the phone w/ the company it was coming from and then me to let me know how it's going. I'd call her.
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never used them